Enhance TrustRegister for Enterprise Risk Mitigation
AI Control Suggestions
Problem
Users of the risk management tool struggle to efficiently identify and implement appropriate controls for mitigating identified risks, often leading to delays in addressing critical vulnerabilities. This lack of tailored, actionable suggestions results in reduced platform effectiveness and user frustration.
Solution
We implemented AI-powered control suggestions within the risk management tool, enabling users to receive relevant and personalized recommendations based on the risk context. This feature streamlines the process of selecting mitigation strategies, ensuring faster and more accurate decision-making.
Results
Takeaways
The integration of AI suggestions improved user engagement by reducing the time spent on manual control selection. Additionally, the enhanced efficiency in risk mitigation led to better overall platform adoption and user satisfaction.
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Goal to close a deal with at least
3 Customers
3 Enterprise Customers
Reduced support tickets over two quarters
5 Tickets
Increased AI control suggestion accuracy for learning model
78% Accuracy
Customer Churn under 6 and Increase Retention over 2 Quarters
< 6%
Surpassed NRR and ARR goals by almost 15% for that Q3- 2024.
$1.2M ~
Time taken to complete a Risk Assessment is now under 60 mins per Risk
15 Minutes